1. Introduction
FluxMerch Technologies Private Limited("FluxMerch," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://fluxmerch.in or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, country, and other information you provide through our contact forms.
- Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
- Communication Data: Records of correspondence when you contact us.
3. How We Use Your Information
We use collected information to:
- Respond to your enquiries and provide customer support
- Process and manage Merchant of Record service requests
- Send service-related communications and acknowledgements
- Improve our website and services
- Comply with legal and regulatory obligations
- Prevent fraud and ensure security
4. Information Sharing
We do not sell your personal information. We may share information with trusted service providers who assist in operating our website and services, regulatory authorities when required by law, and professional advisors as necessary.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
7. Your Rights
Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at contact@fluxmerch.in.
8. Cookies
We use cookies and similar technologies as described in our Cookie Policy.
9. Contact Us
For privacy-related questions, contact us at contact@fluxmerch.in or write to us at: Property No. 332, Gali No. 6, Laxmi Nagar, East Delhi, Delhi - 110092, India.